Internal preview is not loading intermittently.

Incident Report for Proposify

Resolved

This incident has been resolved.

Posted Oct 20, 2023 - 10:09 ADT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 20, 2023 - 09:23 ADT

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 19, 2023 - 18:10 ADT

Investigating

Our team is aware of an issue with internal Previews while logged into your Proposify Account. Rest assured, Client Previews and your Client Signatures should not be affected.
If you open the internal Preview link in an incognito tab, you'll be able to view your internal Previews.
We’re working as fast as possible to resolve the issue.

Posted Oct 19, 2023 - 16:03 ADT

This incident affected: Proposal Editing.